Terms & Conditions

These terms govern the text messaging program of FitProof, Inc. (d/b/a InCite). Our Privacy Policy describes how we handle information, including your mobile number.

SMS Terms

1. The program

InCite Notifications is a text messaging program operated by FitProof, Inc. (d/b/a InCite), the registered sender of these messages. It sends text messages to people who use the InCite platform, usually as employees of an organization that subscribes to InCite.

2. What we send

• Sign-in verification codes
• Account notices, such as a password change
• Reminders about your work in InCite: an upcoming shift, a request to log your availability, a service authorization waiting for your review, or a timesheet or form waiting for your signature

We do not send marketing or promotional messages. Text messages are not a secure channel, so messages never contain health information or client details: a text tells you something needs your attention, and the details stay inside InCite, behind your sign-in.

3. How you sign up

You sign up inside InCite. On your My Settings page, you enter your mobile number and check a box agreeing to receive text messages. The box is never checked for you. Agreeing to receive text messages is not required to use InCite, and it is not a condition of employment or of any purchase. After you sign up, you receive one text confirming it.

4. How often

Message frequency varies with your activity in InCite and your organization’s schedule.

5. Cost

Message and data rates may apply. We do not charge for text messages, but your mobile carrier’s normal rates apply.

6. How to stop

Reply STOP to any message at any time. You will receive one message confirming that you have been unsubscribed, and no further messages after that. You can also turn off text messages on your My Settings page in InCite. To sign up again, reply START or turn text messages back on in My Settings.

7. How to get help

Reply HELP to any message, email Info@fit-proof.com, or call or text (701) 805-2696.

8. Delivery

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and coverage, so please do not rely on a text message for anything urgent; the same information is always in InCite.

9. Changing or giving up your number

If you change your mobile number or stop using it, update or remove it on your My Settings page so that messages meant for you do not reach someone else.

10. Privacy

Our Privacy Policy describes how we handle your mobile number and consent. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

11. Contact

FitProof, Inc. (d/b/a InCite) · Info@fit-proof.com · (701) 805-2696